Contact us
One inbox, answered by the people who build this.
Email support@musicmagic.pro and we'll get back to you. We aim to reply within two business days.
Before you write
- A track failed to render. Try once more first — renders can fail for a moment and cost you nothing when they do. If it keeps failing, send us the time it happened.
- A redemption code won't work. Include the code and where you bought it. Codes work once, on one account.
- A release is still pending. Every submission is reviewed by hand before it reaches stores. Check your releases for its status and any note from the reviewer.
- Billing or refunds. If you bought through a reseller such as StackCommerce, refunds are handled by them, not by us.
Reporting a problem with a release
If you believe a track distributed through MusicMagic infringes your rights, email us with the release title, the artist name and what you own. We take these seriously and will remove a release while we look into it.